Política de reembolso

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We want you to love your Rosé Glow™. If you're not fully satisfied, here's how returns and refunds work.

Returns

You have 30 days from the date of delivery to request a return. For hygiene and safety reasons, the product must be unused, unopened, and in its original packaging to be eligible for a return.

How to start a return

Contact us at {{ email }} with your order number and the reason for your return. We will confirm the return address and next steps by email.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds are issued to your original payment method within a reasonable time frame after approval.

Damaged or incorrect items

If your order arrives damaged or you received the wrong item, contact us at {{ email }} within 7 days of delivery with photos of the item, and we will arrange a replacement or refund at no extra cost.

Non-returnable items

Opened or used items cannot be accepted for return for hygiene reasons, except where the product is defective or was sent in error.

Contact

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